ABOUT THIS DOCUMENT - CONTENTS
• This document
is a ‘digest’ from many implementations I have been involved in, information from news group snippets and forums discussions. I have tried to
make it as comprehensive as possible given the extreme
range of types and
sizes of companies and their scopes of implementation. I have also tried to address both simple and complex issues to address
the needs of the novice as
well as those whose occupation
is in the quality field.
• If you are the owner or manager of a small company, you may have heard about ISO
9000. Maybe not. Either way, if you have 10 people or less you probably
don’t have anyone with a quality
assurance background. On the other hand, if there
are 20,000 employees
in your company you probably
have a quality background which is why you’re here.
• For small companies where there is no one with a quality background implementation can appear to be overwhelming. It’s not that ISO is so difficult.
It’s that if you don’t have a good understanding of some of the quality
related concepts, such as nonconformance and corrective action systems, it becomes
much like taking up a new occupation (after how many years?) or learning a new
language.
Tidak ada komentar:
Posting Komentar